Reducing social tension and conflict through the group conversation method
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Reducing social tension and conflict through the group conversation method

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Published by Association Press in New York .
Written in English


  • Group relations training,
  • Attitude change

Book details:

Edition Notes

Statement[by] Rachel Davis DuBois and Mew-soong Li. Foreword by Ira Progoff.
ContributionsLi, Mew-soong, joint author.
LC ClassificationsHM133 .D83
The Physical Object
Pagination159 p.
Number of Pages159
ID Numbers
Open LibraryOL5077645M
ISBN 100809617919
LC Control Number74129426

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Reducing Social Tension And Conflict: Through the Group Conversation Method [DuBois, Rachel Davis, Li, Mew-Soong; Progoff, Ira (Foreword)] on *FREE* shipping on qualifying offers. Reducing Social Tension And Conflict: Through the Group Conversation Method. Reducing social tension and conflict through the group conversation method. New York, Association Press [] (OCoLC) Document Type: Book: All Authors / Contributors: Rachel Davis DuBois; Mew-soong Li. In some cases, the leader can act as an internal third-party mediator to help other group members work productively through their conflict. Tips for Managing Group Conflict Donald G. Ellis and B. Aubrey Fisher, Small Group Decision Making: Communication and the Group Process, 4th ed. (New York: McGraw-Hill, ), – The following are group-based methods. Action Learning Board Committees Committees Communities of Practice Conflict Management Dialoguing Facilitation Focus Groups Group Coaching Group Conflict Management Group Dynamics (about nature of groups, stages of group development, etc) Group Learning Group-Based Problem Solving and Decision Making.

  Conflict, like death and taxes, is inevitable. This is especially true in today's diverse environments where people can have dramatically different .   In the Crucial Conversations book the authors discuss the importance of dialogue. You want to avoid creating a problem and the others involved in the conversation don't know what you really think thus reducing the flow of meaning into the pool. The three most common forms of silence are: It's now your turn to respond so consider using.   Unavoidable conflicts often arise when you work on team projects. Coworker’s differences can contrast sharply to your own, creating tension within the group. These differences are not necessarily a bad thing, though. Healthy constructive criticism helps create diverse methods of thinking and solutions to difficult problems. - communication is generally polite, tentative and focused on reducing uncertainty and ambiguity - primary tension - relational task norms are set for the future Phase 2 Occurs after group members become acquainted after some norms and expectations are set and when decision alternative are addressed - secondary tension.

Unresolved conflict, however, can result in the breakdown of a group. When unaddressed conflict occurs in the workplace, it can reduce morale, hamper performance, and increase absenteeism. It leads to increased stress among employees, decreased productivity, and at worst, aggression or violence. Whether a conflict erupts at work or at home, we frequently fall back on the tendency to try to correct the other person or group’s perceptions, lecturing them about why we’re right—and they’re wrong. Deep down, we know that this conflict resolution approach usually fails to resolve the conflict . Social Work Approaches to Conflict Resolution helps readers understand the nature and causes of conflict and offers suggestions for coping with conflict effectively. It is based on two assumptions: that conflict is a basic part of the life of normal human beings, groups, organizations, communities, and nations, and that resolving conflict is part of the ongoing interventions of all social workers.   It can be awkward to have this type of conversation, especially in a widely diverse group, but being able to name the problem is critical to finding solutions to the problem. Managers can take diversity and conflict management courses and run exercises with their teams to work through scenarios and discuss challenges they’ve personally faced.